Hi, I’m Tom Cain, the founder and director of Nova Support and Care C.I.C.. With 16 years of experience working with children, young people, and families, I have held a variety of roles including youth worker, education and wellbeing practitioner, family support worker, senior family support worker, and service manager of semi-independent accommodation services, as well as deputy manager in a children's residential home. I am also a registered children’s nurse and foster carer, which has deepened my understanding of the challenges families face.

I come from a family that could have greatly benefited from the services we provide at Nova Support and Care. My own experiences, both personal and professional, have given me a unique insight into the struggles families often face, and I am deeply passionate about helping others who find themselves in similar situations.

Over the years, I became frustrated by services that promised much but failed to deliver, often because they lacked the right experience and values. This led me to create Nova Support and Care, where we focus on delivering real, meaningful support to families. I am committed to providing services that are based on experience, integrity, and a genuine desire to make a lasting difference.

I chose to make Nova a Community Interest Company so that any profit we generate from our services is reinvested directly into the families and communities we support, as well as into improving our services and developing our staff. 

Our priority is making a real difference, not making money.

Nova Support and Care exists to ensure that families receive the support they truly deserve – practical, compassionate, and empowering assistance that helps them navigate challenges and build a stronger, more resilient future.